Refund policy

REFUND & RETURNS POLICY

At Miss Pepita, we strive to ensure that every piece meets the highest standards of quality and elegance. However, if you are not completely satisfied with your purchase, please review our return and refund policy below.

1. ELIGIBILITY FOR RETURNS

We accept returns for items that meet all of the following conditions:

• Unworn
• Unwashed
• Undamaged
• In original condition, with all tags attached

Miss Pepita reserves the right to refuse returns that do not comply with these conditions.

2. RETURN WINDOW

Returns must be requested within 7 days from the delivery date of your last item.

Requests made after this period will not be accepted.

3. RETURN PROCESS

To initiate a return, please follow the instructions provided on our returns page.

Returns must be authorized prior to shipment. Items sent without prior authorization may not be accepted.

4. REFUNDS

Once your return has been received and inspected, you will be notified of the approval or rejection of your refund.

If approved:

• Refunds will be processed using the original payment method
• Processing times may vary depending on your payment provider

5. NON-RETURNABLE ITEMS

For hygiene and quality reasons, certain items may not be eligible for return. These exceptions will be clearly indicated where applicable.

6. CONTACT

For any questions regarding returns or refunds, please contact us at:

infomisspepita@gmail.com

We are committed to providing a refined and reliable shopping experience.