Shipping policy
SHIPPING & RETURNS POLICY
At Miss Pepita, we are committed to providing a seamless and refined shopping experience. Please review our shipping and returns policy carefully before placing your order.
1. ORDER PROCESSING
All orders are processed within 1–5 business days.
Please note that processing times may vary during peak periods, promotions, or holidays. Once your order has been dispatched, you will receive a confirmation email.
2. SHIPPING & TRACKING
After your order has been shipped, tracking information will be sent via email within 48 hours.
For more detailed shipping information, including delivery times and destinations, please refer to our dedicated shipping page.
3. RETURNS POLICY
We accept returns of items that meet the following conditions:
- Unworn
- Unwashed
- Undamaged
Returns must be requested within 7 days from the delivery date of your last item.
For full return instructions, please refer to our returns page.
4. IMPORTANT RETURN INFORMATION
Please note:
- The return address is not the same as the one shown on the shipping label
- Returns sent without prior authorization will not be accepted
You must contact us and obtain the correct return address before sending any item back.
5. CONTACT
For any questions regarding your order, shipping, or returns, please contact us at:
infomisspepita@gmail.com
We are here to assist you and ensure your experience with Miss Pepita meets the highest standards.